Capt Cocos Cafe Feasibility Study - 8353 Words

Wesleyan University of the Philippines Mabini Extension, Cabanatuan City College of Business and Accountancy Prepared by: TABLE OF CONTENTS I. Executive Summary Highlights Conclusions to feasibility II. Project Background Project proponents Proposed name of the business Type of business organization Location of head office and factory III. Management Personnel Feasibility Personnel Management proposals System forms Design IV. Marketing Feasibility General Market description Demand Supply Demand Supply Analysis General Marketing Practices Proposed marketing program Projected Sales System forms design V. Production or Technical†¦show more content†¦In most shops, there is a wide range of options with the type of coffee drinks offered, starting with plain coffee and moving through a selection of specialty coffee drinks that are often difficult to find at restaurants and other locations. Many shops of this type also offer a limited selection of food and other beverages, making them ideal for a quick snack or a light meal. In some cases, the coffee shop is part of a large corporation. When this is the case, decisions about what types of coffee are sold are made at. Demand Supply Demand Supply Analysis General Marketing Practices Proposed marketing program Pricing strategy |STANDARD RECIPE | |Name of Dish: BANANA LOAF | | |Standard Yield: |6 servings | | | | | |Serving Size: | | | | |RAW MATERIALS |UNIT

Creative Writing A Short Story - 1568 Words

â€Å"Glad you two were able to come in at the last minute.† Coates pointed them towards the seats in the interview room. It was best for her to head up the interview, giving it a softer approach from a feminine perspective. â€Å"Of course, anything we can do to help find who did this to my baby.† Darlene pulled out a chair and sat. She put her purse in her lap and wrapped her arms around it. She was a tiny woman, barely over five feet. They saw Savannah’s face when they looked at her. Lynn sat next to her. Sitting her purse on the floor, she slid her chair over to her mother. â€Å"Thank you, and we’re doing everything we can to bring you all justice. I can only imagine the pain you two must be going through. I know you want to get this solve as soon†¦show more content†¦Zoe is very outspoken and when she doesn’t like something somebody said or did, she would say something about it, behind the person’s back. She was always starting something. But they looked past it,† Lynn explained. â€Å"Cause they got along like sisters,† Darlene included. â€Å"Mmmhmm. Very helpful. If we keep this up, you two ladies will be a great help in working towards solving this crime. Okay. What about Rick?† Lynn looked at Darlene, who held her head down. She adjusted to a comfortable position. The wooden seat was quite hard and her thin behind was feeling the solidity, even after only a short time in the seat. She’d always had problems with her bones, it was why she was on disability. â€Å"I’m not familiar with that name,† she finally said. â€Å"Interesting,† Akiona said. Darlene and Lynn looked at him. Akiona’s back was against a wall with one foot behind him planted on the wall. â€Å"Is Savannah’s father still living?† He walked over to the table, pulled out a seat and sat, looking at the two ladies, paying close attention to their movements while waiting for them to respond. â€Å"Um. He is, but I don’t know where he is. So I guess I don’t know if he’s still living,† Darlene answered. Both detectives gave Darlene a silent stare, another tactic to get the person to explain their last statement without being asked. â€Å"I mean, I haven’t spoken to her father in a couple of years. So I can’t give you much information about him.† They continued staring at her.Show MoreRelatedShort Story : Creative Writing865 Words   |  4 Pages Brrring! Brrring! Brrring! Brrring! â€Å"What is someone doing calling at 2am† whispers Dave groggily as he wipes his eyes and picks up the phone. Yawning, somehow he manages to make something comprehendible come out of his mouth, â€Å"Hello? This is Dave speaking.† â€Å"Dave! This is Joe†¦ your old roommate from college. How are you doing?† â€Å"I am doing fine.† says Dave thinking and thinking about who Joe is when suddenly he remembers. At that moment he groans but manages to put out a polite response,Read MoreShort Story : Creative Writing1550 Words   |  7 PagesIn the woods when the sun was just starting to set, there was a van driving on a long-abandoned road, behind the wheel of said van was a tired looking girl who seemed to be about 19. She took a sip of the long cold coffee, and turned to the turquoise haired girl sitting next to her. Hey uhhhh Cas, Cassie? Where are we? Noting the headphones, she stopped the car and turned around to inquire of the two boys in the back, Kenny, Timmy, do either of you have an idea where we are? It seems like weveRead MoreCreative Writing : A Short Story1020 Words   |  5 PagesThe girls sat seperated in two stark, cold rooms. Each of the girls was sat at a table with a clear plastic cup of water sitting at arm’s length from them, both cups untouched. How could they drink when their best friend was no where to be seen? They had been having an innocent night of fun at Mercedes’ house three weeks ago, the first of many planned for the spring break, watching movies on Netflix and eating a pizza they ordered. The night was full of rambling about how classes were, drama floatingRead MoreCreative Writing : A Short Story1204 Words   |  5 Pages1 Year later. â€Å"WHAT?!† Alicia shouts. â€Å"Mamade, your card has been declined?† A middle age women politely says to Alicia. â€Å"That’s not possible! I demand that you check again!† Alicia barks at her. The middle age woman gives her forced smile and slides the black card again. â€Å"Sorry Mam. It seems the account has been close.† Alicia could not believe what she was hearing. She has been using the card for about a year and it was fine. Nervous, she quickly takes out the other cards and orders the lady toRead MoreShort Story : Creative Writing1352 Words   |  6 PagesI was pulled out of my thoughts when Kaira said, â€Å"Hey want to go shopping for some new outfits before you start school tomorrow? As a celebration for you waking up?† I nodded, and she handed me my phone. â€Å"They found it not long after you were found on the road, it was unharmed. Thought you might want it back.† â€Å"Thanks. Let’s go.† I found a jacket and put it in the pocket of it, before pulling it on. I lived in town, and the mall was a couple blocks from my house, so we decided to walk there. It wasRead MoreCreative Writing : A Short Story761 Words   |  4 PagesThe eyes of the painting followed me as I passed it. I was chilled to the bone, not daring to face the man frozen in the paint. â€Å"Maria,† a hoarse whisper groaned at me â€Å"Maria, turn your head to me.† I walked quicker, keeping my eyes straight ahead. Torches lined the halls, bringing the dull oil canvases to life. The halls of Farrador Hold were built like a labyrinth, yet I turned every corner knowing exactly where it would take me. The whisper grew into a voice that sounded like it had been thirstingRead MoreCreative Writing : A Short Story1694 Words   |  7 Pageshis idea in the first place, they were now looking for a scapegoat to save their own hides, bastards thought Jovic. Just as the crowd was almost turning into a mob Signac yelled for everyone to be silent and chastised them for their childish ways. This was quite a surprise to Jovic who had begun retreating slowly to the back of the crowd to make a discreet exit. â€Å"How can you all just turn on your now honorary councilman, who in fact has had more contribution to this venture, more than any ofRead MoreCreative Writing : A Short Story1583 Words   |  7 Pagesforbid, if you don’t find it within two seconds, then youre most definitely an incompetent driver. Almost needless to say, Jason didn’t follow in the outlier’s footsteps, and he aced the questionnaire. Though he did take note that his examiner was creative with her questions. She was probably was deeply saddened that there wasn’t a convoluted touch screen to inquire about, Jason thought to himself. Finally all the formalities were complete, consequently, he took a second to get himself mentally, andRead MoreCreative Writing : A Short Story1440 Words   |  6 PagesPayday arrived for both me and Patsy, giving us the opportunity to attend the luxurious cinema and a wider variety of movies. As we stand before the array of movie posters, deciding between an action or comedy, somehow, how conversation shifts over to John. â€Å"He was so excited about the other night,† says Patsy. I abandon the posters and give her a questioning look. â€Å"About what?† â€Å"Well, first of all spending the evening with you, and then because you hugged him the way you did.† She taps her fingerRead MoreCreative Writing : A Short Story1615 Words   |  7 Pagestown to barter, we’ll ask around.† Shocked that her husband knows about Miles tattoo on her arm, Rachel clings to him in the silence, her mind racing at the possible implications. XXX Rachel sits stunned at the table, listening to Ben relay the story that he’s heard over and over in the village nearest to the house they’ve decided to ride out the winter in. â€Å"Soul Marks? How is that possible? These are just replicas of tattoos,† she replies with a disbelieving shake of her head. Ben shrugged

Xacc 280- Week 7 Check Point Ratio Free Essays

Calculations- Liabilities and Assets for PepsiCo Inc. based on their consolidated Balance Sheet Current Ratio= 10,454 (Current Assets)| = 1. 11%| 9,406 (Current Liabilities)| | 2005 2004 Current Ratio= 8,639 (Current Assets)| = 1. We will write a custom essay sample on Xacc 280- Week 7 Check Point Ratio or any similar topic only for you Order Now 28%| 6,752 (Current Liabilities)| | | Vertical Analysis- 2005 %= 1,716 (Cash, and Cash Equivalent)| = 0. 054 or 5. 4%| 3,1727 (Total Assets)| | Vertical Analysis- 2004 %= 1,280 (Cash and Cash Equivalent)| = 0. 46 or 4. 6%| 27,987 (Total Assets)| | Horizontal Analysis- 2005 (10454 (total current assets 2005) / (8639 (total current assets 2004) = 1. 2101| Or 21%| Horizontal Analysis- 2004 (9404 (total current liabilities 2005) / (6752 (total current liabilities 2004) = 1. 393| Or 39%| These analysis show: that the PepsiCo has had an increase in assets by 21%, with an increase in liabilities of 39%. This is a result of the company obtaining more liabilities. | Calculations- Liabilities and Assets for Coca-Cola Co. based on their consolidated Balance Sheet 2005 Current Ratio= 10,250 (Current Assets)| = %| 9,836(Current Liabilities)| | 2004 Current Ratio= 12,281 (Current Assets)| = %| 11,133(Current Liabilities)| | Vertical Analysis- 2005 %= 4,701(Cash, and Cash Equivalent)| = 0. 1598 or | 29,427(Total Assets)| | Vertical Analysis- 2004 %= 6,707(Cash and Cash Equivalent)| =0. 133 | 31,441(Total Assets)| | Horizontal Analysis- 2005 (10250 (total current assets 2005) / (12,281 (total current assets 2004) = 0. 8835| Or 83. 5 %| Horizontal Analysis- 2004 (9,836(total current liabilities 2005) / (11,133(total current liabilities 2004) = | Or 88. 35%| | | These analysis show: that the Coca-Cola Co. have had a decrease in assets between of 83. 5%, and more of a decrease in liabilities of 88. 35% between the years 2004-2005. How to cite Xacc 280- Week 7 Check Point Ratio, Papers

Strategic Management Subway Supply Healthy Product

Question: Discuss about the Strategic Management for Subway Supply Healthy Product. Answer: Introduction Fred Deluca founded Subway in 1965 together with his colleague, Dr. Peter Buck. The former shop of subway was situated in Bridgeport, United States. Subway is entitled to supply healthy product in competitive price. Along with that the organization is providing tremendous customer facility, keeping effective cost low and searching grand locations. The two colleagues opened their authorization business strategy in 1974 when they had realized their aim to start 32 stores, were incapable to attain in time. Now days, the subway has been selected as the globes prime submarine sandwich sequence with more than 37000 locations around the earth. Subway is one of the rapidly rising franchises in the globe, with 44,818 outlets in 112 region as well as territories as of august 9, 2016. There are 26880 outlets in United States of Subway (Graham, 2002). It is the biggest single brand outlets chain as well as the major restaurant operator in worldwide. Corporation identification In accordance with McLarney, C. and Chung, (2009), the product existence period is a basic chain that a product goes through, when it has launched. In order to expand the life of the product, the organization may use assured policy. In the area of Subway, there are some PLC annexe strategies, which could be for convinced products. As their major product series, the sandwiches are well reputed as well as household enough to the community, price decrease for a limited period of time would be favourable. Innovative menu and similar anonymous products should be helpful in increasing the growth of the organization. This will suitable for Subways figure as subway has a fine decorated customizing facility for their sandwiches. Subways product series is not too different, as it is mainly focusing on sandwiches. But, Subway still has few substitutes menus, all contained by the definite product line. The mixture within the breakfast line as well as Flatizza row is fewer in number, compared to the Sandwiches series. The sandwiches are the signature menus of Subways. It could be the excellent marketing tools for them on their other items as well as they could rise the assortment of each product series to give more choices for consumer in menu. Corporate research There are different business unit in subway. Lots of delicious foods are discovered by their cooks. Subway is one of the largest chain outlets in worldwide and headquarter of subway is in United States. The major product in the item of Subway outlets is the submarine sandwich. This dish has been highly appreciated by the many countrys people. The submarine sandwich is famous in all over the world. Besides, the items includes seared fine like muffins, cookies, doughnuts, wraps and salad. There are 7-8 various sauces, 6 types of bread as well as non vegetarian and vegetarian alternative to choose from to create own sub sandwich. There are very few items in the list of options and these items are erratic according to the markets as well as place; however, still the famous varieties in the worldwide set of choices are follows Veggie Delite Chicken Teriyarki Meatball Marinara Tuna Roasted chicken Cheese and steak In very few countries, the set of choices comprises of stuff like English muffins, flat breads as well as breakfast sandwiches. The Subway in some of its stores had introduced delicious personal pizzas in 2006. The Seattles Best Coffee had been included in the menu by the subway in the year 2009, which was truly acceptable by the worldwide customers. Subway has also created significant changes as well as variations in their menu according to the location. In the year of 2001, the Indian Subway was appeared in New Delhi. The menu of that outlet does not deal with beef as well as pork products and as a substitute has a diversity of vegetarian stuffs. The restaurant sequence has completed to at least 68 cities in India including three hundred as well as ninety five outlets. Corporation revenue centres The headquarters of Subway is in Milford, Connecticut. The Subway is owned as well as controlled by Doctors acquaintances. Subway has many outlets and it collects 8% of revenue from each authorization. Fred DeLuca lent$1,000 from relatives peter Buck, to start his earliest sandwich stores in Bridgeport, in 1965. According to the current data there are 44000 shops in hundred and ten countries. DeLuca verified day to day action of the company until his death, he died in September 2015. Delucas as well as Buck heirsapiece own 50% of the organization. The trademark operates sixty percent of the quick-service sandwich bazaar the United States. The subway has achieved more than twenty five million fan followers in social community such as Facebook. The fiftieth anniversary had been celebrated by the brand last year. According to the National Restaurant Association information the classic restaurant made $750000 in 2013, that Subway restaurant are lower standard in revenue. However, Subway has twenty five thousands franchises, approximately twice the quantity of McDonalds, although the Subway outlets lean to be lesser. According to Forbes article that franchise proprietor of any organization must take initiative in marketing, place selection as well as food superiority into consideration. External Environment Analysis Guthrie, J., Cuganesan, S. and Ward, L. (2008) has been depicted that, It is the vast advantages for a company or an organization that it understands its atmosphere before starting the marketing procedure. The letter PEST comes from prose political factors, economic factors, social factors, as well as technological factor. It is pretty tough for companies to operate or affect the macro-environment. Moreover, PESTEL analysis, which includes environmental factor as well as technical factors; however, these two factors are not enclosed in this proposal. Political factors may have either a large collision or low collision depending on the system business operates. It comprises sector like employment law, tax policies as well as consumer safety. Government decisions as well as legal issues are being included in the political factor. Economic factors have an influence on all industry, internationally as well as nationally. Economic factors influence the purchasing authority of the consumer as well as companys cost of capital. It includes department like economic development, exchange duty as well as inflation rate. A demographic change has been included by the Social factors. There are so many factors which affects the lifestyle. Few essential factors are region, education, religion as well as ancestors. Social factors include age distribution, career attitudes as well as escalation rate. Technology is motivating the business as well as reducing period in the market. Few technological factors are investigate as well as improved activity, mechanization as well as stakeholder expectation. Source of Sustainable Competitive Advantage There are four competitive advantages of Subway such as valuable, rare, non substitutable as well as costly-to- imitate (Kheng Soon, K. ,n.d.).The subway sequence has maintained an international brand name for offering tasty, fresh hygienic alternatives to predictable oily foods. Subway surpassed McDonalds, which is the globe principal hamburger series in the phrase of having the generally shops around the world. Subway is the head in having the largely shops in the United States. There are 200 stores as well as plan to start three hundred stores more in china. Business level strategy There are so many business strategies of subway like easy access, healthy perception, capability to customize, simple franchising model etc. Subway outlets are competent to create as well as required less footage than the average McDonalds. When consumer wants something finest and lighter than fries as well as burgers, subway is an easy option to choose. Consumer today is all about cooking meals to their requirement. Subway store are effortless as well as economical to start. As an effect, franchisees are coating up. Conclusion The Subway has achieved superior marketing situation as well as brand figure in the fast food industry (Graham, 2002). Many challenging environment has been faced by Subway. Particularly most of the current challenges are been built by financial dawn in the globe. Economic downturn is being influenced every bit of the markets in the globe as well as fast food industry. Thats why each and every seller is finding path, how to endure in this atmosphere as well as tactics have to use to improve their own market performances. SUBWAY is also poorly influenced from this disaster environment. Like all type of companies SUBWAY is also using the highly advancing technologies. In addition, The SUBWAY utilizes innovative technological innovation to enlarge as well as infiltrate their markets. Food contaminations are growing in current years as well as SUBWAY marketing is roughly influenced from it. In upcoming years, it will be extra cause of contamination in environment. Thats is why SUBWAY sho uld take an initiative to think about substitute for meals like flavoured soy commodities; however, SUBWAY may take reward of that trouble since SUBWAY depart for low calorie as well as hygienic foodstuff marketing. References Graham, D. (2002). Strategic questions in food and beverage management. International Journal of Hospitality Management, 21(4), pp.465-467. Guthrie, J., Cuganesan, S. and Ward, L. (2008). Industry specific social and environmental reporting: The Australian Food and Beverage Industry. Accounting Forum, 32(1), pp.1-15. Hall, C. (2003). Strategic questions in food and beverage management. Tourism Management, 24(5), pp.600-601. Kheng Soon, K. (n.d.). Strategic Management of Business in IT Industry. SSRN Electronic Journal. McLarney, C. and Chung, E. (2009). The UK Beverage Industry: Changing Nuances of Effective Strategic Planning Processes. Metamorphosis: A Journal of Management Research, 8(1), pp.25-42. Ojadi, F. (2005).Notes on the Nigerian Food, Beverage and Tobacco (FBT) Road Haulage Industry in 2001. LBS Management Review, 9(1). Co-creating strategic risk-return management.(2010). Strategic Direction, 26(7). Grundy, T. (2004).Rejuvenating strategic management: the Strategic Option Grid.Strat.Change, 13(3), pp.111-123. Harris, E. (2011). Strategic Project Risk Appraisal and Management.Strategic Direction, 27(4).

Ancient Greek Theater And Drama Essays - Ancient Greek Theatre

Ancient Greek Theater And Drama Ancient Greek Theater and Drama Ancient Greek Theater and Drama Jennifer Mills Theater has been an integral part of almost every society for thousands of years. Starting in the last Sixth century B.C. Theater has been evolving into the glitzy, whirlwind productions of today. But in the beginning, theater was a simple affair. Originating in Greece, theater tradition was derived from religious rituals. The ceremonies of the cult of Dionysus were exuberant; much story telling took place in the form of song and dance. Everyone would partake in the story telling, forming what is known as the chorus. The first man to step out of the chorus and take a role of a character was the poet Thespis. It was his idea to include a character that could partake in dialog that revolutionized theater, as it is known today. From the first time Thespis stepped into a character, the Greeks adored the idea of physically acting out their stories. Eventually, drama and theater were integrated into two festivals of Dionyssos, the Lenea festiv al in January and the Great Dionyssia in March. Poets could enter a series of four plays (three tragedies and a comedy) to be judged by five judges. Only three poets were allowed to enter these two contests per year. The Honorable Archon chose the three participants. The poets and actors were paid by the state, but sponsored by a rich Athenian, a primitive producer. It brought great honor to the producer if the play he was sponsoring took first place at one of the two contests. It was the sponsor who paid for the tickets to fill the entire theater, for everyone could see the play for free. That allowed the poorest people in the Athenian nation to enjoy theater along with the richest. Plays were rarely written down, they were recorded by memorization, or oral tradition. Thus, many of the plays written in the ancient Grecian time period have been lost. However, a few plays were written down, and are still preformed today, their literary value and content being so great. Once a play wa s preformed at a festival, it was usually never preformed again, or if it was, it was preformed at Anthesteria festival to Dionyssos. Plays were preformed in theaters. The theaters were usually built into the side of a hill or on an open area. The theaters were always open-air theaters and consisted of three parts: the Orchestra, the Scene and the Koilon. The orchestra was the almost circular area in the middle of the seats in which the acting took place. In the center of the orchestra was the Thymeli, which was used as an alter in the early days of theater and as the area for the leader of the chorus as drama developed throughout time. The acting, in the beginning of theater, always took place in the center of the orchestra, but as theater developed, the acting moved back, to directly in front of the scene. The scene was a tall wooden platform from which scenery painting was hung. The scenery usually consisted of a palace or temple, and a door was cut into the scene so that charact ers could enter from the palace or temple. Entryways, called parodoi, were also present on the sides of the scene, separating it from the seats of the theater. If an actor entered from the right parodos, he was coming from town or port. If an actor entered from the left parodos he was coming from the fields or a foreign country. On top of the scene was a narrow walkway on which an actor could stand if he were portraying a god or the leader of the chorus. The third part of the theater was the Koilon, or section where the audience sat. In the very first days of theater, the audience stood around the orchestra. However, seats, of either dirt or wood, were then built into the hillsides to provide a place to sit. The koilon was divided into two sections, or Diazoma, the upper and lower. The front seats were called Proedria and were reserved for officials and priests. When theater first began, the koilon and scene

Measuring Intelligence

Measuring Intelligence Introduction â€Å"Goddard and the Kallikak family† and â€Å"The Cyril Burt Affair† are two articles that dwell on intelligence research. The report will compare the validity of their research with current knowledge on the subject matter in order to determine whether their work is plausible.Advertising We will write a custom essay sample on Measuring Intelligence specifically for you for only $16.05 $11/page Learn More Analysis â€Å"Goddard and the Kallikak family† focuses on psychologist Henry Goddard’s research on intelligence in the 1900s. Goddard studied feeblemindedness, which was a condition that made an individual appear normal even though they possessed low intelligence. Such people had learning difficulties and were manipulated easily. Goddard thought that the condition was inheritable, and sought to prove it by studying the Kallikak family. The psychologist affirmed that Martin Kallikak’s marriage to a feeble mi nded woman called Deborah resulted in a line of feebleminded descendants, but the same was not true for his Quaker wife. Deborah’s side was susceptible to instances of prostitution and crime because people manipulated her descendants easily. Kallikak recommended that such people ought to be segregated from society since they would multiply and cause social problems. He even tested incoming immigrants like the Russians and Jews, and found that they tested poorly in his intelligence tests for feeble-mindedness. More than 75% of them were feebleminded. His results led to their deportation. However, years later, the psychologist reneged on his recommendations after realizing that there were problems with his intelligence tests. He also realized that feeble minded people can learn and improve (Esping and Jonathan par. 12). The second article (â€Å"The Cyril Burt Affair†) dwells on Cyril Burt’s work in intelligence testing. Burt was a proponent of genetic intelligenc e. He believed that people inherited intelligence, and sought to prove it by studying monozygotic twins who grew up in different households. The scientist did a series of tests on 15 twins, then 21 and eventually 53 pairs of twins. He found questionable correlation coefficients in the studies because they did not change as the sets of twins increased (Plucker par. 4). Later, scholars questioned Burt’s findings by stating that there was no proof for the existence of his research assistants. Scholars concluded that he might have fabricated the results to support his theory on intelligence, which is, intelligence is inherited.Advertising Looking for essay on psychology? Let's see if we can help you! Get your first paper with 15% OFF Learn More Sigelman and Rider (276) explain that intelligence tests are highly complex, and scholars have misused them in many instances. In analysing Burt’s work, one can question the way he applied it to immigrants an d the feebleminded, as their demographic traits biased the tests. One can also question whether he considered all facets of his subjects’ intelligence. When Goddard carried out his investigations, he did not acknowledge the importance of multiple intelligences as described by Sigelman and Rider (279). These authors explain that a person may have linguistic intelligences (language capabilities), mathematical (numerical abilities), musical (skills in understanding musical patterns), spatial (visual information processing skills) interpersonal (social aptitude), bodily-kinesthetic (physical movement and form), intrapersonal (knowledge of self) or naturalistic intelligence (knowledge of the natural world). Since traditional intelligence tests focus mostly on mathematical, linguistic and spatial tests, they cannot be relied on to make sweeping statements about a person’s intelligence. A person’s intelligence could lie in the other areas, and they could function succe ssfully in life with these other intelligences. When psychologist Goddard carried out his research on Deborah, who was the source of feeble-mindedness in his class, he only focused on standard forms of intelligence – mathematical, linguistic and spatial. He did not consider the fact that Deborah had a high level of interpersonal intelligence. In fact, some school visitors often mistook her for a member of staff. Additionally, she might have had a high level of bodily – kinesthetic intelligence as demonstrated by her woodwork and seaming capabilities. Sigelman and Rider (280) also introduce another crucial aspect into the intelligence testing debate. They affirm that one’s culture defines intelligence. Items that are intelligible in one culture may be illogical in another. Consequently, one may question Burt’s work with the monozygotic twins on this basis.Advertising We will write a custom essay sample on Measuring Intelligence specifically for you for only $16.05 $11/page Learn More He used sets of twins who were from different parts of the country and these areas may have had different definitions of intelligence. Therefore, it would be inaccurate to compare intelligence scores for persons from different cultural context. The same thing can be said about Goddard’s work. He tested newly arrived immigrants from Russia and Italy, and found that they scored poorly. People in the US were more likely to be exposed to the test items in Goddard’s tests than the immigrants who had just entered the country. Cultural bias is a strong basis for rejecting Goddard’s work. People misused Goddard’s intelligence tests in order to deport immigrants and support the passing of some state laws to forcefully sterilize feeble-minded citizens. Goddard later accepted that feeblemindedness was not a permanent trait when he observed changes in people’s intelligence after education. Modern psycholog ists now know that intelligence is dynamic and can be improved. If a child gets the support he requires for improvement, then chances are that those undesirable traits will disappear. In Burt’s research concerning the monozygotic twins, his strong correlation coefficients indicate that genetics is the primary source of intelligence. They do not take into account the effect of one’s environment. Sigelman and Rider (285) explain that intelligence in children can either decrease or increase depending on the environment, so one may question Burt’s work on this basis. Conclusion If Burt and Goddard incorporated all the complexities in intelligence testing, which modern psychologists know, then their work would have been indisputable. Nonetheless, modern day psychologists still consider Burt’s contribution in IQ testing through acknowledgement of the heritability of intelligence. They, however, acknowledge that other factors come into play, such as age and envi ronment. Goddard’s work on IQ testing has been improved on to include multiple intelligences.Advertising Looking for essay on psychology? Let's see if we can help you! Get your first paper with 15% OFF Learn More Esping, Amber and Jonathan Plucker. Goddard and the Kallikak Family. 2002. Web. Plucker, Jonathan. The Cyril Burt Affair. 2012. Web. †¹https://www.indiana.edu/†º Sigelman, Carol Elizabeth Rider. Lifespan Human Development. Chicago: Cengage Learning, 2010. Print.

Compliance Techniques Getting People to Say yes ( Shelley E. Taylor, Essay

Compliance Techniques Getting People to Say yes ( Shelley E. Taylor, Letitia Anne Peplau, and David O. Sears - Essay Example A family of robins had nested in a nearby tree near his rest shed. We stealthily walked to just beneath the tree and dad informed me to raise the stick up to the nest. A red male robin had stood guard nearby. Immediately he saw the red feathers; he attacked them, wildly chirping and flapping his wings in distress. I was flabbergasted. My father told me that the red feathers made the bird go berserk. I asked for reasons, but he told me he did have any though he though the bird thought that the feathers were from another robin. He noted that robins have territories and are prone to attack another robin on his territorial sight. Since then, I have experienced experimental demonstrations that unadorned bunch of red feathers can be assaulted by a male robin will. However, I have ignored a detailed resemblance of an actual male robin that does not possess red feathers. I do not know if the other male robin will recognize it and react in the same way it does to the red feathered

The iPhone Phenomenon Research Paper Example | Topics and Well Written Essays - 1000 words

The iPhone Phenomenon - Research Paper Example This product continues to best itself. These are some factors that make this a remarkable product to not only invest in but endorse for the future. Corresponding Benefits Professionals Ability to keep in touch while on the move Document information while on the move with note taker and recorders Communicating by E-mail, instant messaging, and phone Students Style and individuality through the looks of the phone Complete many tasks without carrying several gadgets Keeps them connected to music, entertainment as well as organize your time with your own personal assistant. It’saniPod, phone, video; TV shows internet, and PDA Personal Better and faster connection to internet. Mobil Navigation Mobil Social connections; Facebook, Twitter, etc. Great multifunctional cameras; HD video and photo cameras. Marketing miX Product: The product has following features 4 inch large screen. High definition camera. iOS 6. Unintentional damage security. Hardware repair coverage. Weight is 112 gm only. LTE wireless technology, A6 chip. Price: Skimming pricing strategy. Premium pricing strategy. The pricing strategy of iPhone 5 by Apple Inc includes the flexibility to lower the prices if consumer response dictates such actions. Place: Apple places the iPhone 5 in worldwide stores by online stores, retails stores, direct sales and through third parties. Apple has divided its global market for iPhone 5 in too many different divisions includes: South America, North America, Europe, Middle East, Africa and Japan. Apple has more than 350 stores in thirteen countries worldwide. Promotion: In promoting iPhone 5, Apple has focused on offering innovative features and services to gain the customer loyalty. Apple has marketed iPhone 5 with the emotional and rational appeal. It connected iPhone 5 in the advertisements with people life style, imagination, innovation, passion, liberation dreams and ambitions. Environmental scan: (PESTC) Political: Apple’s iPhone 5 is selling all ove r the world so it is facing several issues that are beyond the company control i.e. political uncertainties, war against terrorism and sanctions on different countries. Political instability is affecting badly on the sales of iPhone 5 in different parts of the world. Economical: The inflation in different economies has influenced the sales of iPhone 5.Last year the high unemployment rate in USA and Europe may have affected sales of Apple products. However at the same time the economy was boosted by the sale of the iPhone. It sold over 5 million since its launch. It was predicted in 2012 that the economy would be boosted by .05 in 4th quarter. (Rush, Dominic, theguardian.com; 2012) Social: European countries and some parts of Canada which are large markets of Apple products are actually facing some health concerns because of the excessive use of iPhone 5 by the users. It is reported that improper use of Apple products may lead to hearing power of users. Technological: The advancement s and revolutions in technology are inventing day by day. It is the biggest challenge for Apple to maintain its competitive advantage of innovation. Every year there is the â€Å"next big thing,† (Android), that comes out and each year they look to not only the competitors but also themselves. Even Now there is talk of the newest iPhone (iPhone 5s) being announced in September. This one is not only technically advanced with the new operating system, but it is also going to be affordable phones available. (Stern, Joanna; ABC News, August 11) Competition: The main two

Women and society Assignment Example | Topics and Well Written Essays - 250 words - 1

Women and society - Assignment Example In Perspectives of Native American Women on Race and Gender, I believe that there is a huge need to educate the public on the history of the Black women (Kirk & Okazawa-Rey 101-113). It is evident that the Black women were not favored by their culture and past; thus, placing them at a lower rank than the White women. I am also of the opinion that with exposure and enlightenment the Native American will present double development. It is also evident gender bias has simply been derived from societal perceptions that do not have any valid reasons. In A Question of Class, I concur with the author that lots of people of a similar class often share their sentiments (Kirk & Okazawa-Rey 123-130). The poor are ashamed of their life and will stick to similar persons such as Dorothy did in her childhood (Kirk & Okazawa-Rey 123-4). I also agree that most people make endless attempts to shift from their lifestyles to others. This explains why the poor are ashamed of their lives and will even attempt to escape their real lifestyles. Some even assume their current statuses to avoid having a real glimpse of their real

Prospects of Insurance | Insurance Business Analysis

Prospects of Insurance | Insurance Business Analysis This is the law of nature that people have to live and play with hazards and to some extent insurance policy can free people from those frustrations. Even if this is true, people of Bangladesh still dont prefer to insure themselves. One may think that the people of Bangladesh are risk lover; on the other hand other may contradict by saying that their low purchasing power doesnt permit them to avail insurance policy. Here we will try to find out the problems of insurance business in Bangladesh and will try to suggest some steps for overcoming these problems. What is insurance? Insurance in its basic form is defined as A contract between two parties whereby one party called insurer undertakes in exchange for a fixed sum called premiums, to pay the other party called insured a fixed amount of money on the happening of a certain event. In simple terms it is a contract between the person who buys Insurance and an Insurance company who sold the Policy. By entering into contract the Insurance company agrees to pay the Policy holder or his family members a predetermined sum of money in case of any unfortunate event for a predetermined fixed sum payable which is in normal term called Insurance Premiums. Insurance is basically a protection against a financial loss which can arise on the happening of an unexpected event. Insurance companies collect premiums to provide for this protection. By paying a very small sum of money a person can safeguard himself and his family financially from an unfortunate event. For Example if a person buys a Life Insurance Policy by paying a premium to the Insurance company , the family members of insured person receive a fixed compensation in case of any unfortunate event like death. There are different kinds of Insurance Products available such as Life Insurance , Vehicle Insurance, Home Insurance, Travel Insurance, Health or Mediclaim Insurance etc. Types of Insurance Any risk that can be quantified probably has a type of insurance to protect it. Among the different types of insurance are: Automobile insurance, also known as auto insurance, car insurance and in the UK as motor insurance, is probably the most common form of insurance and may cover both legal liability claims against the driver and loss of or damage to the vehicle itself. Over most of the United States purchasing an auto insurance policy is required to legally operate a motor vehicle on public roads. Recommendations for which policy limits should be used are specified in a number of books. In some jurisdictions, bodily injury compensation for automobile accident victims has been changed to No Fault systems, which reduce or eliminate the ability to sue for compensation but provide automatic eligibility for benefits. Boiler insurance (also known as Boiler and Machinery insurance or Equipment Breakdown Insurance) Casualty insurance insures against accidents, not necessarily tied to any specific property. Credit insurance pays some or all of a loan back when certain things happen to the borrower such as unemployment, disability, or death. Financial loss insurance protects individuals and companies against various financial risks. For example, a business might purchase cover to protect it from loss of sales if a fire in a factory prevented it from carrying out its business for a time. Insurance might also cover failure of a creditor to pay money it owes to the insured. Fidelity bonds and surety bonds are included in this category. Health insurance covers medical bills incurred because of sickness or accidents. Liability insurance covers legal claims against the insured. For example, a homeowners insurance policy provides the insured with protection in the event of a claim brought by someone who slips and falls on the property, and brings a lawsuit for her injuries. Similarly, a doctor may purchase liability insurance to cover any legal claims against him if his negligence (carelessness) in treating a patient caused the patient injury and/or monetary harm. The protection offered by a liability insurance policy is two-fold: a legal defense in the event of a lawsuit commenced against the policyholder, plus indemnification (payment on behalf of the insured) with respect to a settlement or court verdict. Life insurance provides a cash benefit to a decedents family or other designated beneficiary, and may specifically provide for burial and other final expenses. Annuities provide a stream of payments and are generally classified as insurance because they are issued by insurance companies and regulated as insurance. Annuities and pensions that pay a benefit for life are sometimes regarded as insurance against the possibility that a retiree will outlive his or her financial resources. In that sense, they are the complement of life insurance. Total permanent disability insurance provides benefits when a person is permanently disabled and can no longer work in their profession, often taken as an adjunct to life insurance. Locked Funds Insurance is a little known hybrid insurance policy jointly issued by governments and banks. It is used to protect public funds from tamper by unauthorised parties. In special cases, a government may authorize its use in protecting semi-private funds which are liable to tamper. Terms of this type of insurance are usually very strict. As such it is only used in extreme cases where maximum security of funds is required. Marine Insurance covers the loss or damage of goods at sea. Marine insurance typically compensates the owner of merchandise for losses sustained from fire, shipwreck, etc., but excludes losses that can be recovered from the carrier. Nuclear incident insurance damages resulting from an incident involving radioactive materials is generally arranged at the national level. (For the United States, see Price-Anderson Nuclear Industries Indemnity Act.) Political risk insurance can be taken out by businesses with operations in countries in which there is a risk that revolution or other political conditions will result in a loss. Professional Indemnity Insurance is normally a mandatory requirement for professional practitioners such as Architects, Lawyers, Doctors and Accountants to provide insurance cover against potential negligence claims. Non licensed professionals may also purchase malpractice insurance, it is commonly called Errors and Omissions Insurance and covers a service provider for claims made against them that arise out of the performance of specified professional services. For instance, a web site designer can obtain EO insurance to cover them for certain claims made by third parties that arise out of negligent performance of web site development services. Property insurance provides protection against risks to property, such as fire, theft or weather damage. This includes specialized forms of insurance such as fire insurance, flood insurance, earthquake insurance, home insurance, inland marine insurance or boiler insurance. Terrorism insurance Title insurance provides a guarantee that title to real property is vested in the purchaser and/or mortgagee, free and clear of liens or encumbrances. It is usually issued in conjunction with a search of the public records done at the time of a real estate transaction. Travel insurance is an insurance cover taken by those who travel abroad, which covers certain losses such as medical expenses, lost of personal belongings, travel delay, personal liabilities.. etc. Workers compensation insurance replaces all or part of a workers wages lost and accompanying medical expense incurred due to a job-related injury. A single policy may cover risks in one or more of the above categories. For example, car insurance would typically cover both property risk (covering the risk of theft or damage to the car) and liability risk (covering legal claims from say, causing an accident). A homeowners insurance policy in the US typically includes property insurance covering damage to the home and the owners belongings, liability insurance covering certain legal claims against the owner, and even a small amount of health insurance for medical expenses of guests who are injured on the owners property. Potential sources of risk that may give rise to claims are known as perils. Examples of perils might be fire, theft, earthquake, hurricane and many other potential risks. An insurance policy will set out in details which perils are covered by the policy and which are not. History of Insurance business in Bangladesh: Insurance is not a new business in Bangladesh. Almost a century back, during British rule in India, some insurance companies started transacting business, both life and general, in Bengal. Insurance business gained momentum in East Pakistan during 1947-1971, when 49 insurance companies transacted both life and general insurance schemes. These companies were of various origins British, Australian, Indian, West Pakistani and local. Ten insurance companies had their head offices in East Pakistan, 27 in West Pakistan, and the rest elsewhere in the world. These were mostly limited liability companies. Some of these companies were specialised in dealing in a particular class of business, while others were composite companies that dealt in more than one class of business. The government of Bangladesh nationalised insurance industry in 1972 by the Bangladesh Insurance (Nationalisation) Order 1972. By virtue of this order, save and except postal life insurance and foreign life insurance companies, all 49 insurance companies and organisations transacting insurance business in the country were placed in the public sector under five corporations. These corporations were: the Jatiya Bima Corporation, Tista Bima Corporation, Karnafuli Bima Corporation, Rupsa Jiban Bima Corporation, and Surma Jiban Bima Corporation. The Jatiya Bima Corporation was an apex corporation only to supervise and control the activities of the other insurance corporations, which were responsible for underwriting. Tista and Karnafuli Bima Corporations were for general insurance and Rupsa and Surma for life insurance. The specialist life companies or the life portion of a composite company joined the Rupsa and Surma corporations while specialist general insurance companies or the genera l portion of a composite company joined the Tista and Karnafuli corporations. The basic idea behind the formation of four underwriting corporations, two in each main branch of life and general, was to encourage competition even under a nationalised system. But the burden of administrative expenses incurred in maintaining two corporations in each front of life and general and an apex institution at the top outweighed the advantages of limited competition. Consequently, on 14 May 1973, a restructuring was made under the Insurance Corporations Act 1973. Following the Act, in place of five corporations the government formed two: the sadharan bima corporation for general business, and jiban bima corporation for life business. The postal life insurance business and the life insurance business by foreign companies were still allowed to continue as before. In reality, however, only the american life insurance company. continued to operate in the life sector for both new business and servicing, while three other foreign life insurance continued to operate only for servicing their old policies issued during Pakistan days. Postal life maintained its business as before. After 1973, general insurance business became the sole responsibility of the Sadharan Bima Corporation. Life insurance business was carried out by the Jiban Bima Corporation, the American Life insurance Company, and the Postal Life Insurance Department until 1994, when a change was made in the structural arrangement to keep pace with the new economic trend of liberalisation. The Insurance Corporations Act 1973 was amended in 1984 to allow insurance companies in the private sector to operate side by side with Sadharan Bima Corporation and Jiban Bima Corporation. The Insurance Corporations Amendment Act 1984 allowed floating of insurance companies, both life and general, in the private sector subject to certain restrictions regarding business operations and reinsurance. Under the new act, all general insurance businesses emanating from the public sector were reserved for the state owned Sadharan Bima Corporation, which could also underwrite insurance business emanating from the private sector. The Act of 1984 made it a requirement for the private sector insurance companies to obtain 100% reinsurance protection from the Sadharan Bima Corporation. This virtually turned Sadharan Bima Corporation into a reinsurance organisation, in addition to its usual activities as direct insurer. Sadharan Bima Corporation itself had the right to reinsure its surplus elsewhe re outside the country but only after exhausting the retention capacity of the domestic market. Such restrictions aimed at preventing outflow of foreign exchange in the shape of reinsurance premium and developing a reinsurance market within Bangladesh. The restriction regarding business placement affected the interests of the private insurance companies in many ways. The restrictions were considered not congenial to the development of private sector business in insurance. Two strong arguments were put forward to articulate feelings: (a) Since the public sector accounted for about 80% of the total premium volume of the country, there was little premium left for the insurance companies in the private sector to survive. In this context, Sadharan Bima Corporation should not have been allowed to compete with the private sector insurance companies for the meagre premium (20%) emanating from the private sector; (b) Being a competitor in the insurance market, Sadharan Bima Corporation was hardly acceptable as an agency to protect the interests of the private sector insurance companies and should not have retained the exclusive right to reinsure policies of these companies. The arrangement was in fact, against the principle of laissez faire . Private sector insurance companies demanded withdrawal of the above restrictions so that they could (a) underwrite both public and private sector insurance business in competition with the Sadharan Bima Corporation, and (b) effect reinsurance to the choice of reinsurers. The government modified the system through promulgation of the Insurance Corporations (Amendment) Act 1990. The changes allowed private sector insurance companies to underwrite 50% of the insurance business emanating from the public sector and to place up to 50% of their reinsurance with any reinsurer of their choice, at home or abroad, keeping the remaining for placement with the Sadharan Bima Corporation. According to the new rules the capital and deposit requirements for formation of an insurance company are as follows: Capital requirements: for life insurance company Tk 75 million, of which 40% shall be subscribed by the sponsors; for mutual life insurance company Tk 10 million; for general insurance company Tk 150 million, of which 40% shall be subscribed by the sponsors; and for cooperative insurance society Tk 10 million for life and Tk 20 million for general. Deposit requirements (in cash or in approved securities): For life insurance Tk 4 million; for fire insurance Tk 3 million; for marine insurance Tk 3 million; for miscellaneous insurance Tk 3 million; for mutual insurance company Tk 1.4 million; and for cooperative insurance society, in case of life insurance Tk 1.4 million, and in case of general insurance Tk 1 million for each class. The government guidelines for formation of an insurance company are: (1) The intending sponsors must first submit an application in prescribed form to the Chief Controller of Insurance for prior permission. (2) After necessary scrutiny the Chief Controller shall forward the application with his recommendation to the Ministry of Commerce. (3) After further scrutiny, the Ministry of Commerce shall submit its views to the Cabinet Committee constituted for this purpose. (4) The decision of the Committee, if affirmative, should be sent back to the Ministry of Commerce which in turn should send it back to the Chief Controller of Insurance for communicating the same to the sponsors. (5) The sponsors would then be required to apply in a prescribed form to the Registrar of Joint Stock Companies to get registration as a public liability company under the Companies Act. Memorandum and Articles of Association duly approved by the Controller of Insurance would have to be submitted with the application. (6) Once the registration process was completed the sponsors would have to obtain permission of the securities and exchange commission to issue share capital. (7) Reinsurance arrangements would have to be made at this stage. (8) After all the above requirements were fulfilled the licence to commence business under the Insurance Act 1938 is to be obtained from the Chief Controller of Insurance. Application can only be made subject to government announcements in this regard. The control over insurance companies, including their functions relating to investments, taxation, and reporting, are regulated mainly by the Insurance Act 1938 and the Finance Acts. The privatisation policy adopted in the 1980s paved the way for a number of insurers to emerge in the private sector. This resulted in a substantial growth of premium incomes, competition, improvement in services, and introduction of newer types of business in wider fields hitherto untapped. Prior to privatisation, the yearly gross premium volume of the country was approximately Tk 900 million in general insurance business and approximately Tk 800 million in life insurance business. In 2000, premium incomes rose to Tk 4,000 million in general insurance business and Tk 5,000 million in life insurance business. Up to 2000, the government has given permission to 19 general insurance companies and 10 life insurance companies in the private sector. Insurers of the country now conduct almost all types of general and life insurance, except crop insurance and export credit guarantee insurance, which are available only with the Sadharan Bima Corporation. Numerous institutions, associations and professional groups work to promote the development of insurance business in Bangladesh. Prominent among them are the Bangladesh Insurance Association and bangladesh insurance academy. Bangladesh Insurance Association was formed on 25 May 1988 under the Companies Act 1913. It is registered with the Registrar of Joint Stock Companies and has 30 members. It aims at promoting, supporting and protecting the interests and welfare of the member companies. Surveyors and insurance agents occupy a prominent position in the insurance market of Bangladesh. The surveyors are mainly responsible for surveying and assessing general insurance losses and occasionally, for valuation of insurance properties, while the agents work to procure both life and general insurance business against commission. The system of professional brokers has not yet developed in Bangladesh. However, it is a common practice of the insurers to engage salaried development officers for promotion of their insurance business. Problems of insurance business in bangladesh The insurance business in Bangladesh is facing lots of problem in every now and then. To describe the problems, we use service quality gap model. By using the model it will become more easer to understand the problms of insurance in Bangladesh. Service Quality Gap Model Managers in the service sector are under increasing pressure to demonstrate that their services are customer-focused and that continuous performance improvement is being delivered. Given the financial and resource constraints under which service organizations must manage it is essential that customer expectations are properly understood and measured and that, from the customers perspective, any gaps in service quality are identified. This information then assists a manager in identifying cost-effective ways of closing service quality gaps and of prioritizing which gaps to focus on a critical decision given scarce resources ( SERVQUAL and Model of Service Quality Gaps: A Framework for Determining and Prioritizing Critical Factors in Delivering Quality Services by Dr. Arash Shahin, Department of Management, University of Isfahan, Iran). What makes managing customer service different, as a marketing problem, from managing the standard elements of the marketing mix (product, price, pro motions, and place) is that customer service is typically delivered by front-line employees. Personnel policies, thus, have immediate marketing implications. Many retailers take this into consideration by treating employees as internal customers. According to this philosophy, management must sell their internal customers on the company and its policies in order to induce front-line employees to deliver the desired levels of customer service. Standard personnel policies that can facilitate customer service and sell the internal customers include (a) employee screening and selection, (b) training, (c) setting suitable reporting relationships, (d) goals and reward systems, (e) internal communications, and (f) generally creating a service culture. The Gap Analysis Model goes a step beyond simply reexamining each of the standard personnel policies in light of the desired customer service. The model provides specific criteria concerning personnel and management policies that complete the linkage between customer expectations and perceived service delivery. In addition, the model provides a checklist of where breaks in the chain can occur; using this checklist can provide a useful audit of service quality (See: A Service Quality Audit: Application of the Gap Analysis Model by Paul R. Messinger, University of Alberta). There are seven major gaps in the service quality concept, which are shown in Figure-1. The model is an extension of Parasuraman et al. (1985). According to the following explanation (ASI Quality Systems, 1992; Curry, 1999; Luk and Layton, 2002), the three important gaps, which are more associated with the external customers are Gap1, Gap5 and Gap6; since they have a direct relationship with customers. Gaps 1 through 6 widen or close, so does Gap 7. The authors conceptual model of service quality follows:   The key to delivering high quality service is to continually monitor customer perceptions of service quality, identify causes of service quality shortfalls, and take appropriate action to improve the quality of service (close the service gaps). à ¢Ã¢â€š ¬Ã‚ ¢ Gap 1. Not Knowing What Customers Expect: Based on interviews, the authors found that executives perceptions of superior quality service are largely congruent with customers expectations. Customers expectations versus management perceptions are the result of the lack of a marketing research orientation, inadequate upward communication and too many layers of management. à ¢Ã¢â€š ¬Ã‚ ¢ Gap 2. The Wrong Service-Quality Standards: Gap 2 arises when there is a discrepancy between what managers perceive that customers expect and the actual standards that they (the managers) set for service delivery. This gap may occur when management is aware of customers expectations but may not be willing or able to put systems in place that meet or exceed those expectations. à ¢Ã¢â€š ¬Ã‚ ¢ Gap 3. The Service-Performance Gap: Organizational policies and standards for service levels may be in place, but is front line staff following them? A very common gap in the service industry, Gap 3 is the difference between organizational service specifications and actual levels of service delivery. Service specifications versus service delivery is the result of role ambiguity and conflict, poor employee-job fit and poor technology-job fit, inappropriate supervisory control systems, lack of perceived control and lack of teamwork. à ¢Ã¢â€š ¬Ã‚ ¢ Gap 4. When Promises Do Not Match Delivery: Customers perceive that organizations are delivering low-quality service when a gap appears between promised levels of service and the service that is actually delivered. This gap is created when advertising, personal selling or public relations over-promise or misrepresent service levels. Service delivery versus external communication may occur as a result of inadequate horizontal communications and propensity to over-promise. à ¢Ã¢â€š ¬Ã‚ ¢ Gap5: The discrepancy between customer expectations and their perceptions of the service delivered: as a result of the influences exerted from the customer side and the shortfalls (gaps) on the part of the service provider. In this case, customer expectations are influenced by the extent of personal needs, word of mouth recommendation and past service experiences. à ¢Ã¢â€š ¬Ã‚ ¢ Gap6: The discrepancy between customer expectations and employees perceptions: As a result of the differences in the understanding of customer expectations by front-line service providers. à ¢Ã¢â€š ¬Ã‚ ¢ Gap7: The discrepancy between employees perceptions and management perceptions: As a result of the differences in the understanding of customer expectations between managers and service providers. Figure1: Model of service quality gaps (Parasuraman et al., 1985; Curry, 1999; Luk and Layton, 2002) Other Problems Service quality gap model does not provide all the problems of insurance business. There some other problems too. These problems are given below: Lack of trustworthiness: Lack of trustworthiness is one of the the major problems of insurance business in Bangladesh. Lengthy process in getting payment after any incident is the main reason of trustworthiness. Time killing behavior in payment after incidence is reducing the trust of the customers towards the insurance companies. Low income of the people: Low income and purchasing power doesnt permit the people of Bangladesh to go for an insurance policy. Practically we can easily relate the above mentioned factors. For example, in one hand the lower income of the people is creating barrier in buying insurance policy, on the other hand lack of trustworthiness makes this insurance avoiding behavior more acute. Unattractive offerings: Insurance companies are not providing attracting offerings to their customers. All the offerings are similar. There is very less variation among the offerings of differnt insurance companies. Lack of information about the insurance companies: The insurance companies are not delivering their information (regarding company and insurance policy) properly or evenly which is another problem of the insurance companies. Inefficiency in problem solving: Inefficiency in problem solving is another problem of the insurace companies. If any customer comes to then to solve some problems, they do not solve those problems efficiently. High service/processing cost : Insurance companies charges high service/processing cost from their customers. Less convincing sales people: Some insurance companies appoint sales people at a very lower cost. These sales people are not much convincing. They can not convince effectively to purchase insurance pollicy. This is another problem of insurance companies. Lengthy process to get payment after incidents: Insurance companies take a lenthy process to get payment after incidents. Sometimes they take one or two years to pay their customers. This is one of the major problems of insurance companies. Steps to overcome the problems of insurance business: The demographic trends suggest that as private insurance companies (both local and multinational) have proliferated in Dhaka city, better educated and more affluent people have gravitated to these insurance companies for insurance services. These people/clients are likely to have better information about the quality of services provided by both public and private insurance companies and their inclination to select private insurance companies suggests, implicitly, that the quality of service is better at these private firms even though their (private insurance companies) service cost is somewhat higher. Moreover, many branch operation of private insurance companies help the people to make evaluation among them and making an insurance decision in favor of those which are trustworthy. But between the private local and foreign insurance company choice, clients are mostly considering foreign private insurance companies due to its trustworthiness, experience in operation and wide area cove rage. Less number of branches of the public insurance companies may be another prime reason of not being preferred by the local clients. By definition, it might be more authentic if the clients were inclined towards the public insurance companies from trustworthiness point of view, but as statistics suggests in favor of choosing foreign private insurance firms, probably we have to be satisfied by saying that it is in many respect guided by clients psychology of getting better and prompt services. The incentive structure must also play a role in ensuring the quality services delivered by the public insurance companies. One solution is to tie part of the compensation of insurance personnel in public companies to services rendered and feedback received from clients. This, of course, is a complex issue and has implications for pay scale administration, since public bank staffs, as government servants, are paid according to certain pay structures. While beyond the scope of this paper, au thors feel that compensation flexibility is necessary to reward those who are dedicated to providing quality insurance services. If compensation adjustments cant be incorporated, benefits-including promotion, transfer in more valued branches, study leave, performance bonus and the like-could be tied to performance evaluation mechanism. There must be a formal procedure of evaluating the employees by the clients through some questionnaire type performance appraisal form. A suggestion, objection or recommendation book in the branch can be introduced where the clients can even complain or appreciate about a specific employee. Public awareness and the transparency of the high official may have a positive impact on that issue. A rating scale could also be established to rate the quality of services based on insurance companys facilities, past performance records, and clients evaluations. The rating factors and mechanisms would have to be developed on the basis of inputs from clients and t he profession. It would also be important to determine, specify, and strongly enforce the legal consequences for tampering with client records and their evaluations. This process will lead to qualifying and ranking each and every insurance company (Private and public). We think the insurance policy collection and profit margin should not be the only benchmark to position a specific insurance company. As the number of insurance companies continues to grow, it is important to develop a national capability to periodically evaluate and publicly disseminate (As University Grants Commission did for the private universities) the ratings or rankings of all insurance companies so that each service providers reputation is widely known. Armed with this information, clients can make more informed choices. In addition, as an important determination of insurance company choice, firms must invest in building their reputation/reliability which will hel

The Great Gatsby :: F. Scott Fitzgerald

The Great Gatsby: A timeless classic The Great Gatsby is a movie by F. Scott Fitzergald and is set in the 1920’s. On the outside, The Great Gatsby is a story of the disillusioned love between a man and a woman. However, the main theme of the novel comprises a much larger and less romantic extent. Though all of its events take place over a measly few months during the summer of 1922 and is set in a limited geographical area in the area of Long Island, New York, The Great Gatsby is a highly symbolic reflection of the 1920s American life as a whole. The storyline illustrates the dissolution of the American dream in an era of unparalleled prosperity and material intemperance. Fitzgerald portrays the 1920s as an era of decayed social and moral values, shown in the films cynicism, greed, and empty pursuit of pleasure. The recklessness that led to decadent parties and wild jazz music, shown in The Great Gatsby by the lavish parties that Gatsby throws every Saturday night, resulted ultimately in the corruption of the American dream, as the uninhibited desire for money and pleasure exceeded more noble goals. The dizzying rise of the stock market in the aftermath of the war led to a sudden, sustained increase in the national wealth and a newfound materialism, as people began to spend and consume at unprecedented levels. A person from any social background could, potentially, make a fortune. Additionally, the passage of the Eighteenth Amendment in 1919, which banned the sale of alcohol, created a booming illegal industry designed to satisfy the massive demand for bootleg liquor among the rich and poor. Fitzgerald positions the characters of The Great Gatsby as symbols of these social trends. Nick and Gatsby, both of whom fought in World War I, exhibit the newfound cultural diversity and skepticism that resulted from the war. The various social climbers and ambitious speculators who attend Gatsby’s parties illustrate the greedy scramble for wealth. Meyer Wolfshiem and Gatsby’s fortune symbolize the rise of organized crime and bootlegging. As Fitzgerald saw it the American dream was originally about discovery, individualism, and the pursuit of happiness. In the 1920s, however, as depicted in the novel, easy money and laid-back social values have spoiled this dream, especially on the East Coast. The main plotline of the novel reflects this judgment, as Gatsby’s dream of loving Daisy is ruined by the difference in their own social places, his resorting to crime to make enough money to make an impression on her, and the raging materialism that distinguishes her existence.

Absorbance of light by a transition metal complex investigation Essay

Introduction Commonly known as transition metals, d block elements have partially filled d sublevels in one or more of their oxidation states. It is in the first row of transition elements that the 3d sub-level is incomplete. These d block elements show certain characteristic properties such as multiple oxidation states, ability to form complex ions, coloured compounds and good catalytic properties. In terms of variable oxidation states, d block elements usually have a +2 oxidation number which corresponds to the loss of the two 4s electrons (as it is easier to lose the 4s electrons than the 3d electrons). Transition metals can have variable oxidation states because the ionization energies allow for up to two 3d electrons to be lost. Because transition metals are relatively small in size, the transition metal ions attract species that are rich in electrons – ligands (neutral molecules or negative ions that contain non-bonding pair of electrons – which when covalently bonded with and form complex ions. Because the d orbitals usually split up into two groups (high and low) in transition metal complex ions, the energy required to promote a d electron into the higher split level corresponds with a particular wavelength in the visible region, which is absorbed when light passes through the complex ion. Transition metal usually then exhibits the remaining energy/light – the complementary colour. In this investigation, the different absorbance of these coloured solutions will be investigated by varying the number of moles of the transition metal in the solution. According to the Beer-Lambert law, absorbance is directly proportional to the concentration and that there is a logarithmic dependence between the absorbance and the concentration of the substance, this relationship is as shown in figure 1 and 2. In the graph representation of the Beer-Lambert law, the logarithmic relationship can evidently be seen – as the concentration of the solution increases, the calibration curve becomes less linear and more flat. This is probably due to the saturation of colour of the solution. In addition, the graph also indicates that the relationship starts at the origin and is generally linear at lower concentrations. In this investigation, Nickel (II) Sulphate will be used as the transition metal and H2O will be used as the ligand. The complex ion formed will therefore be a hexaaquanickel(II) complex ion, Ni (H2O) 6 2+. It has a coordination number of 6 and is of an octahedral shape. (Microsoft Encarta, 2007) Aim To investigate how the concentration of hexaaquanickel(II) ions (Ni (H2O) 6 2+) in solution affects the absorbance of red light (660nm) by measuring it with a colorimeter. Hypothesis As the concentration of hexaaquanickel(II) ions increases, the absorbance of red light1 will also increase. This is so because as stated in the Beer-Lambert law, the absorbance of light is directly proportional to the concentration. Furthermore, as the concentration increases, there are more molecules of the complex ions within the solution to interact with the light that is being transmitted – hence an increased absorbance at higher concentrations. In addition, despite the logarithmic relationship, I expect my data to show a linear relationship instead because the number of moles I am measuring red absorbance against is rather low (maximum 0.5 moles), so while it would be insufficient to see the clear logarithmic curve; the linear increase in the beginning would still be evident. Variables Independent – Concentration of hexaaquanickel(II) ions (0.0313mol, 0.0625mol, 0.125mol, 0.250mol, 0.500mol) Dependent – Absorbency of red light (660nm) Controlled – Volume of solution (25cmà ¯Ã‚ ¿Ã‚ ½ per different mol solution) Equipment Method 1) Measure 6.57g of nickel sulphate with an electronic balance and place in a 250cmà ¯Ã‚ ¿Ã‚ ½ beaker 2) Measure 50cmà ¯Ã‚ ¿Ã‚ ½ of deionised water with 50cmà ¯Ã‚ ¿Ã‚ ½ measuring cylinder and pour into the 250cmà ¯Ã‚ ¿Ã‚ ½ beaker with the nickel sulphate to create a 0.5mol nickel sulphate solution 3) Mix the solution thoroughly with a glass stirring rod, make sure the solution is transparent (not murky) and no remnants of the nickel sulphate should be present in the solution 4) Label the five 50cmà ¯Ã‚ ¿Ã‚ ½ volumetric flasks: 0.03125mol, 0.0625mol, 0.125mol, 0.25mol and 0.5mol 5) Pipette 25cmà ¯Ã‚ ¿Ã‚ ½ of the previously made nickel sulphate solution from the 250cmà ¯Ã‚ ¿Ã‚ ½ beaker and place into volumetric flask labeled â€Å"0.5mol† 6) Pipette another 25cmà ¯Ã‚ ¿Ã‚ ½ from the beaker and place into volumetric flask labeled â€Å"0.25mol† 7) Measure and pipette 25cmà ¯Ã‚ ¿Ã‚ ½ of deionised water and add into â€Å"0.25mol† 8) Mix thoroughly 9) Measure and pipette 25cmà ¯Ã‚ ¿Ã‚ ½ from â€Å"0.25mol† and add into â€Å"0.125mol† 10) Repeat steps 7 to 8 but add the water into â€Å"0.125mol† 11) Measure and pipette 25cmà ¯Ã‚ ¿Ã‚ ½ from â€Å"0.125mol† and add into â€Å"0.0625mol† 12) Repeat step 10 but add into the water â€Å"0.0625mol† 13) Measure and pipette 25cmà ¯Ã‚ ¿Ã‚ ½ from â€Å"0.0625mol† and add into â€Å"0.0313 mol† 14) Repeat step 10 but add into the water†0.0313mol† 15) Connect the PASPORT colorimeter to the computer 16) Select to measure red (660nm) absorbance 17) After all five solutions have been made, label five cuvettes the same labels as the volumetric flasks (place on lid, careful not to have any of the label on the cuvette itself) 18) Fill each labeled cuvette with its corresponding volumetric flask label with a dropper 19) Fill the remaining unlabeled cuvette with water 20) Place the cuvette with water into the colorimeter and press green button to calibrate, do not do anything until the green light switches off by itself 21) Place the cuvette labeled â€Å"0.03125mol† into the colorimeter – press start and stop after getting a constant reading 22) Record the data 23) Repeat steps 21-22 until all labeled cuvettes have been measured for red absorbance Data Table Concentration / mol dm-à ¯Ã‚ ¿Ã‚ ½ Red light (660nm) absorbance Uncertainties Uncertainties (cm3) Measuring cylinder à ¯Ã‚ ¿Ã‚ ½1.0cmà ¯Ã‚ ¿Ã‚ ½ Bulb pipette à ¯Ã‚ ¿Ã‚ ½0.06 cmà ¯Ã‚ ¿Ã‚ ½ Electronic weigh à ¯Ã‚ ¿Ã‚ ½0.01g Concentration (mol/dmà ¯Ã‚ ¿Ã‚ ½) Uncertainty Graphs Discussion and Conclusion It can be seen from the graph that there is a linear relationship between the amount of red light absorbed and the concentration of hexaaquanickel(II) ions. It can also be deduced that as the concentration increases, the red light absorption increases at twice the rate. However, it is interesting to note that the line of best fit does not start at the origin, but at (0, 0.0623) as the equation derived from the line of best fit states, suggesting that despite showing a clear linear trend, my data is precise but not accurate. This is possibly due to equipment imperfection, for example the cuvette, which will be discussed in the evaluation. However, it is still evident that, as stated in my hypothesis, as the concentration increases, the chances of light interacting with the complex ion molecules also increase, hence yielding a higher light (red, in this case) absorption. While it is true that the Beer-Lambert law states the relationship between concentration of a substance and its absorbency has a logarithmic relationship, my data is linear because the concentrations of my tested solutions were rather low, so if I were to continue my experiment and create more concentrated nickel sulphate solutions, I would expect to see the curve become non-linear as concentration increases because the solution will eventually become saturated. Therefore, in conclusion, my hypothesis corresponds with the results: the relationship between red absorbance and concentration of hexaaquanickel(II) ions is quite clear – as the concentration increases, the red absorbance also increases. Evaluation One aspect I can improve my method is using the same cuvette and in the same direction each time for measuring all the different solutions, as it has been noted that the cuvettes we have been currently using are not perfectly constructed and may differ with the distance as light passes through. This will help improve the accuracy of the results and an important aspect to take into consideration, because also stated in the Beer-Lambert law, the length in which the light passes through also makes a difference in the absorption of light (the longer the container is, the more chances of light interacting with the molecules of the solution). Another aspect was in the preparing the different solutions, because I had diluted each solution using the same solutions from before, so the uncertainty of each would naturally continuously build up (final uncertainty of 4.31%) – for example, if I had accidentally created a 0.052 mol nickel sulphate solution, then the next solution I diluted from that solution would not be 0.025 mol as intended. One way to see through this limitation is to perhaps prepare each solution separately to avoid a build up of uncertainties. In addition, another way to make this investigation more conclusive and detailed could be increasing the different amounts of concentration of the nickel sulphate solution, as I only had 5 different concentrations. Bibliography Clark, J. (2007). The Beer-Lambert law. In Absorption spectra. Retrieved January 15, 2008, from http://www.chemguide.co.uk/analysis/uvvisible/beerlambert.html Microsoft(r) Encarta(r) Online Encyclopedia. (2007). Complex. Retrieved January 17, 2008, from http://au.encarta.msn.com/encyclopedia_781538720/Complex.html Neuss, G. (2007). Determining the concentration of an element. In Chemistry course companion (p. 276). Oxford University Press. 1 Because nickel sulphate solution is green in colour, red light will be used to measure the absorbency of the solution as it is the complementary colour.

computer1 essays

computer1 essays A site inspection will be performed to double-check these plans: investigate traditional problem areas, such as elevator shafts, firewalls, and potential sources of interference. Spend some time looking around the Campus or your place of work. What obstacles do you think you would face when installing a network? List 12 things that could cause a problem. People (students, and facilities) You are working for a company that is using your computer skills to provide computer support to other employees. This is not an official part of your job and you are still expected to get your job done. One day a consultant shows up and starts planning a network and computer support services. Neither your supervisor or the consultant acknowledges your role or asks for your opinion. How do you think you would react? As a manager how could you avoid this potential problem? Who do you think should be involved in the planning process managers, supervisors, staff members, senior staff, existing technical staff? Why/Why Not? Everybody should involve from the planning process, because adding a network involves changes to the ways people work, the human element is equally important. Would you recommend that the company use an outside consultant? Why/Why Not? For all but the smallest of networks, unless youre already an experienced networker, it might be wise to consider enlisting the services of a qualified network consultant in planning and implementing your network. The only caveat is to remember that consultants can only deliver what you ask for; the more specific and detailed your requests, the better the results will be. What resources do you think you will require to run the network once it is in place? Will it require a permanent staff? How will you inform the potential users that a network will be insta ...

What Is a Perfect Square

What Is a Perfect Square SAT / ACT Prep Online Guides and Tips What is a perfect square? How do you know if a number is a perfect square? In this article, we’ll define perfect squares, provide a list of the first 25 perfect squares (and the integers that make them up), and teach you how to tell if a number is a perfect square. What Is a Perfect Square? A perfect square is a number that can be expressed as the product of two equal integers. What does that mean? Basically, a perfect square is what you get when you multiply two equal integers by each other. For instance: $$5 * 5 = 25$$ 25 is a perfect square because you’re multiplying two equal integers (5 and 5) by each other. You can also express $5 * 5$ as $5^2$. That’s where you get the term â€Å"perfect square† List of Perfect Squares Here’s a list of the first 25 perfect squares. A hint: if you want to create a perfect square, simply square an integer! Square Integers 1 $1 * 1$ 4 $2 * 2$ 9 $3 * 3$ 16 $4 * 4$ 25 $5 * 5$ 36 $6 * 6$ 49 $7 * 7$ 64 $8 * 8$ 81 $9 * 9$ 100 $10 * 10$ 121 $11 * 11$ 144 $12 * 12$ 169 $13 * 13$ 196 $14 * 14$ 225 $15 * 15$ 256 $16 * 16$ 289 $17 * 17$ 324 $18 * 18$ 361 $19 * 19$ 400 $20 * 20$ 441 $21 * 21$ 484 $22 * 22$ 529 $23 * 23$ 576 $24 * 24$ 625 $25 * 25$ How to Tell If a Number Is a Perfect Square You can tell if a number is a perfect square in a couple of different ways. First of all, if you create a square by multiplying two equal integers by each other, then the product is a perfect square. So, $1 * 1$ is a perfect square. So is $10 * 10$ and $1,000 * 1,000$. You can also tell if a number is a perfect square by finding its square roots. Finding the square root is the inverse (opposite) of squaring a number. If you find the square root of a number and it’s a whole integer, that tells you that the number is a perfect square. For instance, the square root of 25 is 5. The square root of 26 is not a whole integer. So, 26 is not a perfect square. Key Takeaways: Understanding Perfect Squares A perfect square is a number that can be expressed as the product of two equal integers. You can tell if a number by finding its square root and seeing if that square root is a whole integer. What's Next? Getting ready to take the ACT? We have a list of31 formulas you must know to conquer the ACT. Taking the SAT instead?Here’s a list of our favorite SAT Math prep books that will help set you on the path to success. Looking to brush up on your fundamental algebra skills?A good place to start is mastering systems of equations.

Why women are more prone to knee injuries than men Essay

Why women are more prone to knee injuries than men - Essay Example Knee injury or disease, therefore, can be badly crippling .(Thibodeau 223). A women's work is never done! So goes the age-old saying. Although in today's world there are many labor-saving devices, the modern woman often carries responsibilities involving long hours of duty. Women employed in industry or with major home-care responsibilities can be involved in a variety of tasks requiring strong mental, physical, emotional and social abilities. For many, additional burdens exist. Te career woman with a family, the pregnant woman with several children, the woman caring for a disabled child or an ageing parent and the wife and mother confined to a wheelchair are all faced with the challenges of coping with prolonged demands on both their energy and time. Some traditionally female jobs in the workforce are also susceptible to special stresses (Sapsford 268). The knee joint is the major weight-bearing joint of the body. Any condition, which interferes with the smooth articulation of the joint, leads to instability and rapid wasting of the quadriceps muscle (Anne 548). Cancellous bone loss begins between the ages of 30 and 35 with yearly decrease in women of 0.6 % to 0.8 % (Linear decrease) or 2.4 % (curvilinear decrease). Age-related cancellous loses in women appear to begin up to a decade earlier than cortical bone loss. Women may lose 50% of cancellous and 30 % of cortical bone over their life times, whereas men may lose only 30 % and 20 % respectively. In addition, women may have an increased risk for osteoporosis because throughout life they have 30 % less bone mass than men of a similar age (Kimble 48.28). Throughout its life bone can respond to external forces (or loads) such as the pull of tendon on bone and weight bearing. These forces can help to maintain bone mass or increase it in some circumstances. As a living tissue, bone material is constantly being turned over in a process called bone remodeling. In this process old bone is resorbed and new bone is formed. Many internal factors dictate the effectiveness of the remodeling process. These can include ageing, hormonal influences, metabolic variations and certain disease processes. Bone is most sensitive to mechanical loading during childhood (Sapsford 134). An increase in osteoblastic activity and thus in bone mass can result from the external forces (or loads) mentioned. Without these forces osteoclast activity (bone resorption) predominates and bone mass decreases (Norkin and Levangie, 1992). If the breakdown or resorption of bone (osteoclastic activity) then decreased bone density or osteopenia will occur. If this process con tinues unchecked it can lead to osteoporosis. Osteoporotic bone is more likely to fracture than bone of normal density (Sapsford 412). Osteoporosis in a major health problem that affects over 9.4 million people on the United States and is especially prevalent among postmenopausal women. The incidence osteoporosis increases with age; 30 percentage of women between the ages of 70 and 79 and 70 percentage of women 80 years of age or older develop osteoporosis without medical intervention (Kimble 48.30). There is much grater risk of women developing osteoporosis than men. Suggested reasons for this include the fact that after menopause women have period of rapid bone loss as a result of a sharp fall in oestrogen levels as overian function ceases. Up to 15 % of bone can be

Government Policies to Regulate Sex Tourism in Thailand Research Paper

Government Policies to Regulate Sex Tourism in Thailand - Research Paper Example Government Policies to Regulate Sex Tourism in Thailand Sex tourism gets its popularity from the acute unemployment and poverty in the destination country. Edwards (2012) argues that sex tourism is a multibillion dollar sector that offers support to an international workforce of over 50 million people. The sex industry also benefits the service industry including hotels, restaurants, airlines, and transport industries. Sex tourism is often associated with males and various nations have become preferred destinations for sex tourists, such as, Brazil, Thailand, Indonesia, and Colombia among others (Harrison, 2010). Among these nations, Thailand is at the center of sexual tourism worldwide with Pattaya, Bangkok, and Phuket the major sex tourism destinations. There are about 2 million sexual workers in Thailand. Of the 59 million Thai population, over a half a million people are infected with HIV/AIDS. This is primarily attributed to sex trade. In this perspective, the paper will discuss what the government of Thailand should do in relation to the continuing practice of sex tourism as a dominant form of tourism to its country. People who travel so as to engage in sexual activity are subject to the prostitution laws of that destination nation. However, when the sexual activity is non-consensual or involves child prostitution it is illegal both in the individual’s home country and the participating nation. Sex tourists interact indiscriminately with various sex partners of their choice irrespective of their age.

Assignment #27 Essay Example | Topics and Well Written Essays - 750 words

Assignment #27 - Essay Example On the contrary, the civil population is deliberately kept ignorant of the internal issues of law and its executive and judicial aspects. Even as the police publicize the revolts within the cultural matrix of a close society, the exhibit clear double standards as the misdeeds of many police officers like Fuhrman are covered up at any cost. Simpson raises questions regarding the integrity of system of democratic government as it quite often keeps the general public in the dark regarding the political dynamics of the country and its inherent corrupting forces of power. He concludes that a society which is quick on punishing the minorities for the slightest offence should show the same amount of diligence when it comes to the police officers who abuse the minorities. Otherwise, the increasing cases against the minorities can be the result of such policemen with racist outlooks patrolling the streets of Los Angeles. 3. Simpson’s premises are both subjective and objective. He refers to his individual case where the police leaked false information to sway public opinion against him. But they showed dual standards when they hid the two lawsuits against Fuhrman and allowed his promotions to take place amidst the serious charges against him. On the objective front, Simpson argues that it is not fair to let a police officer like Fuhrman to continue in the department, not to speak of promotions, when charges of misconduct against him remain unproven. He also talks of a recent outrage by women’s groups that forced the department to identify those police officers who were guilty of domestic violence. This reveals the shocking amount to which policemen are susceptible to crimes against the concept of human rights. Under these premises, Simpson argues for a fairer stance by the legal system towards the LAPD. 4. The author’s individual conviction and moral values related to an equal

Cultural Practices that Influence Academic Performance Essay Example for Free

Cultural Practices that Influence Academic Performance Essay It is a basic or general rule and knowledge that the learning process and patterns differ for every student or learner. The concept of individual differences supports this idea as it builds on the theory that the structure or dimensions of the various faculties of individuals differ for each child, such as the physical, emotional, psychological, and cognitive faculties. From this point of view, we draw out the conclusion that individual differences must also mean that the pedagogical process should be designed to address them in order to facilitate learning in different kinds of situations. In other cases, not only are the various faculties considered, but also environmental factors such as social faculties, and more importantly, the cultural background from which an individual belongs to. With this in mind, the remainder of this text will look into the comparison and contrast of cultural factors that influence academic performance, particularly on a specific learning group – the Limited English Proficient or LEP students and the Fluent English Speakers or FES population. The primary difference between LEP and FES learners is the rate of standard of English language proficiency, either in listening, reading, writing and speaking. The implication of this particular inconsistency of English language proficiency when we talk about the learning situation is that learning becomes imbalanced or varied due to the different learning needs and demands of the aforementioned learning groups. Moreover, this also means that the teaching-learning process will cease to become effective if it lends itself to the traditional means of learning. For instance, since LEP learners lack the knowledge, skills, and competencies of displaying their proficiency on the English language, the curriculum as well as other learning aspects or situations are modified in order to make them less difficult and easier for the learners to understand at their own pace. On the other hand, the FES population has advanced and more developed proficiency in the English language. Therefore, the learning situation should be made challenging in order to increase or further learning and take it to the next level. The Interaction Model presented by Dr. Fred Tempes and Lilia Stapleton in their case study about bilingual education suggest that the academic performance of students when it comes to English language proficiency is dependent on the community background, the knowledge, skills, and competencies by the learner, the instructional method or techniques implemented, and the educational background. The condition of a learner’s community background constitutes the socio-economic status of families within the community and the academic performance of schools or academic institutions that provide learning opportunities for LEP students. These factors have something to do with the chance or capability of families to pay for bilingual educational programs for their children and the academic institution to provide effective and comprehensive bilingual educational programs. Another factor includes the primary language that families use at home and the kind of culture that exists within it. For instance, families that use Spanish as their primary language at home will expect their children to have difficulties in learning the English language in school. Moreover, a family that readily accepts the necessity to learn the English language would be more open to being involved, contributive, and supportive to the English learning process. (Tempes Stapleton, 1986) The student input factors that influence academic performance of LEP students include the obtained rate in English language proficiency, the academic performance rated and quantified for the English courses, and student mobility. In addition, the educational background that affects student academic performance for LEP students has something to do with the design, structure, learning objectives, and quality of educational programs implemented by academic institutions covering the institutional learning goals and objectives, the educational philosophies, the curriculum, the syllabus, instructional methods, strategies, techniques, and materials, and such. (Tempes Stapleton, 1986) On the other hand, the cultural factors that influence academic performance of the FES population differ from that of the LEP students. Culture, particularly language, is less likely to influence academic performance of the FES population since learning becomes easier and less challenging due to their increased proficiency of the English language which is the primary medium of instruction in academic institutions. For instance, instructions or directions are clearly understood leaving enough time for them to accomplish learning goals and objectives for English courses. However, academic institutions need to focus on the educational background or the ability of the academic institution to provide the highest standard of education for the FES population in order to increase the input of the students in terms of their academic performance and development of their English language skills and competencies. This particular difference is the primary reason why teachers express their difficulty in adjusting to the varying needs and demands of LEP students and the FES population. On the contrary, this particular situation is the reason why the government and academic institutions are continually raising the quality of education and educational programs since there is a pressing need to develop and implement bilingual education to address diverse needs of the student population. (Howard Loeb, 1998) The cultural factors that influence the academic performance of LEP students and the FES population has impacted how the government and academic institutions regard and acknowledge the importance of multicultural educational programs or curricula. Aside from the obvious need of LEP students to obtain an efficient, appropriate, and comprehensive language education, the rate of academic performance of the FES population when compared to that of the LEP students helped in establishing multicultural educational programs and curricula to address specific learning needs for both population. One example would be the No Child Left Behind or NCLB Act implemented by the U. S. government in 2001. Taking the context of the NCLB and applying it to the educational situation of American Indians in the country (Beaulieu, Sparks Alonzo, 2005), various discussions were conducted in order to reconcile the need to implement NCLB but at the same time preserve the culture of American Indians through culturally-sensitive educational programs (Campbell, 2000). While effective programs for FES students rely on the continuity of traditional education programs that does not incorporate special courses or directives for the learning of English as a second language, educational programs for LEP or ESL students incorporate the accomplishment of educational standards and guidelines for the learning of the English language while at the same time implementing the traditional programs for FES students which not only focuses on English courses but other subjects, courses, or programs as well. Therefore, the educational programs and curricula for LEP or ESL students are more specialized and particular to the learning of the English language in traditional educational settings, including the need to become integrated to society through the learning process and learn traditional concepts inclusive of regular educational programs, making it more challenging and difficult as compared to those provided for the FES population. (Thomas Collier, 1997) Aside from the implementation of multicultural curriculum as means to develop and improve education for LEP and ESL students, the knowledge, skills, and competencies of teachers in teaching the English language to second language learners should also be evaluated and assessed. TESOL discussed the need not only to improve multicultural curricula, but also to develop teaching capabilities and competencies through teacher education. This will be done by raising standards and guidelines in accrediting teacher education programs. (TESOL Task Force ESL Program Review Specialist, 2008) Considering teacher competencies is one way of addressing the needs of LEP and ESL students and acknowledging the fact that academic performance is not the concern of the students, their parents, and the community alone. One of the main contributors to the academic performance of LEP and ESL students also include the â€Å"teacher factor. † TESOL’s contribution to raising the standards of teacher education to improve the quality of multicultural educational programs has paved way to the rising quality of multicultural educational programs for the benefit of the LEP and ESL students. References Beaulieu, D. , Sparks, L. Alonzo, M. (2005). No Child Left Behind in Indian Country. NIEA Preliminary Report: National Indian Education Association. Campbell. (2000). Amending the Native American Languages Act to Provide for the Support of Native American Language Survival Schools, and for Other Purposes. The Committee on Indian Affairs, 106th Congress: The United States Senate. Howard, E. R. Loeb, M. I. (1998). In Their Own Words: Two-Way Immersion Teachers Talk About Their Professional Experiences. Center For Applied Linguistics: ERIC Clearinghouse on Languages and Linguistics. TESOL Task Force ESL Program Review Specialist. (2008). Standards for the Accreditation of Initial Programs in P-12 ESL Teacher Education. TESOL. Tempes, F. Stapleton, L. (1986). Case Studies in Bilingual Education. Federal Grant #G008303723 Thomas, W. P. Collier, V. (1997). School Effectiveness for Language Minority Students. Center for the Study of Language and Education. Washington, DC: National Clearinghouse for Bilingual Education.